PetPassport Support

Need help with PetPassport? We're here.

Email: jthcreative12@gmail.com
We aim to respond within 1–2 business days.

Frequently asked questions

How do I add a pet?

Open the app, tap the + icon on the home screen, and follow the prompts to add your pet's name, photo, and basic info.

How do I delete my account?

Go to Settings → Account → Delete Account. This permanently removes all your data from our servers.

Is my data private?

Yes. Your pet's information is stored in your personal account and is never sold or shared. See our privacy policy.

Report a bug or request a feature

Email us at jthcreative12@gmail.com with as much detail as possible — what you were doing, what happened, and what you expected.


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